IC38 -English New Syllabus IC38 Mock Test-37

IC38 English Mock Test helps you prepare for the essential IRDAI IC38 exam to become an insurance agent. It covers insurance principles, regulations, claims, ethics, and sales techniques. Understand the exam pattern, boost your confidence, and achieve success with our mock tests. Practice well and pass the exam on your first attempt!

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1. How should a complaint be made to the Insurance Ombudsman?

Verbally
Through email
In writing
Through a phone call

2. How will the establishment of a separate channel benefit senior citizens in dealing with health insurance claims and grievances?

It will provide free healthcare services to senior citizens
This will ensure priority processing of their claims
It will exempt them from paying any deductibles or co-payments
It will offer additional coverage options exclusively for senior citizens

3. What are "Act of God" perils?

Claims are within the terms and conditions of the policy
Claims that result in losses to many policies of the insurer in the affected region
Claims where the insured is penalized for insuring their property at a sum insured less than its actual value
Natural perils like storm, cyclone, flood, inundation, and earthquakes

4. What are the legal aspects of an insurance contract?

The principles that govern insurance contracts in general
The provisions of the Indian Contract Act, 1872
Both a and b
None of the above

5. What documents should be submitted for KYC procedure in case of high-value transactions?

Proof of identity
Proof of address
Income proof documents and financial status
Purpose of insurance contract

6. What does active listening involve?

Paying attention, providing feedback, and responding inappropriately
Paying attention, providing feedback, and responding tangibly
Paying attention, providing feedback, and responding ethically
Paying attention, providing feedback, and responding appropriately

7. What factors typically determine the premium for insurance policies?

The age of the insured person and the sum insured selected
The geographical location of the insured person
The type of insurance product chosen
The claims history of the insured person

8. What is a franchise in insurance?

A threshold set below which no claim is admissible
A type of deductible used only for health insurance
A type of insurance policy used for property and motor insurance
A type of policy used for life insurance only

9. What is a Money Back policy?

A type of term insurance policy.
A type of whole life insurance policy
Types of endowment policies
A type of health insurance policy

10. What is one of the main purposes of allowing alterations in a life insurance policy?

decreasing the policyholder's coverage.
to increase the risk associated with the policy.
to provide flexibility and meet the changing needs of the policyholder.
To reduce the premium amount.